Provides aircraft on ground (AOG) coverage. Process customer requests for assignment to applicable subject matter experts. Coordinate with Production Control for AOG parts orders. Monitor phone lines and direct customer inquiries to the appropriate teams/departments. Manage, maintain, and prioritize help desk cases effectively to assign second level issues to the proper s

The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner. In this role, you will be interacting on the phone 100 % of the time with shareowners, their representatives, and the investment community supporting activities

Patient Service Specialist Job ID 286872 Location US MD Bethesda Experience (Years) 0 Category Administrative Administrative Services Street Address 6308 Democracy Boulevard Company NovaCare Rehabilitation Position Type Per Diem Overview When patients enter our center in Bethesda, we want them to have an exceptional experience starting at the front desk. That's where you

Mobility Fleet Operations is revolutionizing the industry with digital first fleet solutions connecting fleets with maintenance experts, using data driven technology via an automated marketplace of service providers & proprietary fleet technology. Fleet Operations is Cox Automotive Mobility's centralized Maintenance Management division; designed for fleets, operators and t

Answers all incoming calls; assesses callers' needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets

Come join our team! We currently have an exciting possible Temp to Perm opportunity in Hunt Valley, MD for a Customer Service Coordinator Maintaining and developing customer relations within the Machinery Division by coordinating with internal departments and by building customer relationships to ensure positive customer interactions. Must be skilled in Word/Excel spreads

Customer service professionals don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world class manufacturers, we are an industry leading value added distributor of a wide variety of innovative and reliable industrial pr

Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralize

The Response Coordinator is responsible for general and emergency assistance to a worldwide client base utilizing the operations protocols and other client focused procedures. Shift work is required, to include regular exposure to nights, weekends (differential is paid for shift hours) and holidays. Essential Duties/Responsibilities Serves as a team member in the 24/7 Res

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling

The Customer Service Associate will assist our walk in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Her

Assist the laboratory operations and ensure customer success in a key role in the sample flow process within the Customer Success Department. Sample Receiving/Login Associates engage in a variety of client centered tasks such as receiving and logging in client samples, greeting clients, addressing and routing client questions and concerns, assisting in the creation of rep

The Freedom Federal Credit Union Difference Freedom Federal Credit Union believes that a great member experience begins with a great employee experience. We value our employees not just for their talent, but also for the difference they make to our members and the Baltimore and Harford County communities we serve. We strive to help our employees live up to their fullest p

Responding to client (end user) questions/inquiries via telephone, email, and (in the future) chat in a complete, accurate, and timely manner in accordance with service level standards (SLAs) Troubleshooting client issues and resolving or escalating appropriately Managing occasionally unhappy client interactions and de escalating emotionally charged situations when necess

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influenc