Operates the Medical Center's communications center and maintains a smooth flow of internal and external communications and traffic. Insures the delivery of effective and responsive telecommunications services to all facilities of Anne Arundel Health System, patients, physicians, and the community. Telecommunications services incorporates telephone services, paging servic

Requisition # 639645 Location Johns Hopkins Health System, Baltimore, MD 21201 Category Information Technology Schedule Evening Shift Req# 639645 Telecom Service Operator Call Center Healthcare Representative Sunday Thursday, 2 00pm 10 30pm Hybrid/Remote 90 Day On Site Training Reliable Transportation All Shifts On Site 1st and 3rd Wednesdays of the month Johns Hopkins @

Under direct supervision, is responsible for the efficient operation of an intelligent console switchboard. Education High school diploma or equivalent Licensures/Certifications N/A Experience 1 year telephone switchboard experience preferably in a hospital Telephone switchboard training preferred Skills Skill in oral and written communication. Ability to handle emergency

Responsible for receiving, responding, and documenting complaints from the school systems internal and external customers including the Baltimore City Public Schools complaint call center and providing customer service in English and a foreign language. Audits and provides daily maintenance of the Baltimore City Public Schools Transportation Request process. Essential Fun

Has overall responsibility for the Telecommunications staff and the activities associated with the staffing, monitoring, coaching, problem resolution while providing outstanding customer service. This position ensures that all phases of the Telecommunications support are coordinated, monitored, logged, tracked, and resolved appropriately. The Supervisor will review call v

Under general supervision, interviews Emergency Department patients to obtain necessary information, prepare admission/registration forms, gather insurance information and perform other clerical/computer operational tasks related to the admission of inpatients and outpatients coming into our Medical Center.Education High School Diploma or GED Licensures/Certifications CHAA

Maintains the hospital wide phone directory including emergency and pager numbers for physicians, departmental leadership and professional staff. Utilizes and maintains this information in accordance with the hospital's confidentiality policies. Provides assistance during emergency situations, notifying proper internal and external authorities. Maintains open lines of com

The Patient Service Coordinator III will handle all administrative (non clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, profes

The Patient Service Coordinator will handle all administrative (non clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professio

The Patient Service Coordinator will handle all administrative (non clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professio

According to established procedures and general directions, triages incoming phone calls, electronic service, fax and email requests for Facilities Management customers concerning routine and emergency issues. Processes requests and calls to the main phone number for JHHS Facilities Management (1,000 employees). The Department provides Environmental Care, Clinical Enginee

Johns Hopkins University Press seeks to hire a Customer Service Representative who will be responsible for supporting Hopkins Fulfillment Services (HFS) Clients and customers. The Customer Service Representative will join a team of exceptional professionals committed to bringing the benefits of discovery to the world by providing global access, impact, and influence for t

The Patient Service Coordinator will handle all administrative aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience