Stay current on Microsoft Education solution changes and modifications Work to support customers as needed if escalated from the support team Deliver on all Service Delivery products as needed or applicable Education and/or Experience Qualifications Min 3+ years managing a technical team Bachelor's degree in Computer Science, Information Systems or related discipline, or

Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We’re also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward. The Na

Device management support to include upgrades, advanced troubleshooting, configuration management (CM), Level 2 operational support and network engineering for the campus and wide area networks to include 10Gig, gigabit, and 10/100/1000 Ethernet and L2/L3 switches, access servers, wireless, broadband, DSL, and VPN wide area connections. Provide Operations and Maintenance

Serve as a liaison between the CDW Sales team, your University and Fortune 500 technology partners Network, build and maintain relationships with our existing customers across various departments on your campus Research technology trends and identify opportunities how CDW can be more strategic on Campus Educate existing customers on the CDW partnership by highlighting the

CDW's vision is to be THE national provider of Managed Services. We'll achieve this reputation by continuing to delight our customers and being the employer of choice for Managed Services. Engineers at CDW are responsible for the development and delivery of our Managed Services offerings. Engineers apply the necessary technical breadth to providing top level technical sup

CDW's vision is to be THE national provider of Managed Services. We'll achieve this reputation by continuing to delight our customers and being the employer of choice for Managed Services. Engineers at CDW are responsible for the development and delivery of our Managed Services offerings. Engineers apply the necessary technical breadth to providing top level technical sup

Plans, implements, and operates networks services / systems, to include hardware and virtual environments. Firewall management of Palo Alto Firewalls Network Troubleshooting Network Traffic Analysis Agile methodology for workflow Firewall administration and rule cleanup to include Evaluate rules Produce documentation associated with the rule evaluation Plan and schedule r

Service Delivery Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to prioritize and deliver services that meet or exceed the business needs. Delivers services within defined SLAs and security/compliance requirements Completes/ensures completion of daily operational documentation and transfers knowledge to next shift Provides tier 1

Service Delivery Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to prioritize and deliver services that meet or exceed the business needs. Delivers services within defined SLAs and security/compliance requirements Completes/ensures completion of daily operational documentation and transfers knowledge to next shift Provides tier 1

Service Delivery Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to prioritize and deliver services that meet or exceed the business needs. Delivers services within defined SLAs and security/compliance requirements Completes/ensures completion of daily operational documentation and transfers knowledge to next shift Provides tier 1

Service Delivery Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to prioritize and deliver services that meet or exceed the business needs. Delivers services within defined SLAs and security/compliance requirements Completes/ensures completion of daily operational documentation and transfers knowledge to next shift Provides tier 1

Service Delivery Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to prioritize and deliver services that meet or exceed the business needs. Delivers services within defined SLAs and security/compliance requirements Completes/ensures completion of daily operational documentation and transfers knowledge to next shift Provides tier 1

Service Delivery Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to prioritize and deliver services that meet or exceed the business needs. Delivers services within defined SLAs and security/compliance requirements Completes/ensures completion of daily operational documentation and transfers knowledge to next shift Provides tier 1

Develop comprehensive pre sales security strategies tailored to the Federal Government's needs. Build and maintain relationships with key government stakeholders to understand their security needs and propose appropriate solutions. Collaborate with the sales team to provide technical expertise and security solutions during the pre sales process. Attend industry events and

CDW Academy is seeking a skilled and motivated cyber instructor to create, maintain, and deliver courses in highly virtualized environments. Cyber instructors will create course material, design training exercises, deliver training to students, and assess results. Instructors leverage deep subject matter expertise in relevant technical disciplines to provide a high qualit