Assign and coordinate work production, manage work, and monitor the productivity of various staff as needed. Create and maintain various logs, reports, and spreadsheets as needed for project managers and/or clients. Lead, contribute to and manage work streams, resolving any discrepancies as needed. Assist and lead staff with varying degrees of issue resolution including b

Software Support Specialist Apply Online The Software Support Specialist handles issues which may require some research, thought, and troubleshooting skills.The Software Support Specialist will provide basic level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. You will learn

Operate the machine and perform basic troubleshooting. Starts and operates machinery to the specified standards and meets quotas. Inspects and evaluates operations to verify conformance to specifications as well as performs light maintenance on machinery. Notifies the supervisor of immediate or anticipated problems during the production process. Makes routine adjustments

Oversee the day to day activities of the support department to ensure the company and departmental standards for customer service are maintained. Responsible for overseeing the management of the department expenses. Develop and implement strategic initiatives (i.e. value added offerings to clients) to improve service excellence and maximize profitability. Develop and impl

Proven experience as an SDET with a strong understanding of software testing methodologies (Agile, Waterfall). Be driven to keep up to date on best practices, looking for new opportunities for relevant, practical application in our environment. Be prepared to engage at strategic and operational levels, simultaneously. Be detail oriented and broad minded. Know how to advoc

Develop and execute marketing plans for Tyler products that include lead generation initiatives, sales collateral, trade advertising, media relations, events marketing, and divisional communications. Position multiple products within the same functional areas based upon factors that include functional differentiation, client size, market segment, and future development pl

Plans efficient route and method to drive to property locations, getting in and out of vehicle. Physically walks around property and examines all buildings to determine required property characteristics on various properties including the most complex properties. Verifies residential/agricultural and/or commercial/industrial property location by associating information fr

Analyze and verify images and data of residential/agricultural properties to ensure that property records reflect current and accurate property characteristics. List or update information on property records as needed. Drive to property locations, getting in and out of vehicle. Physically walk around and examine all buildings to determine required property characteristics

Responsible for project management of technical projects, product inquires and enablement, and fraud mitigation process improvements. Project Planning Develop comprehensive project plans outlining tasks, timelines, and resource requirements. Define project scope, goals, and deliverables in collaboration with stakeholders. Create and maintain project schedules, ensuring al

Perform manual as well as scheduled/automated backups and restores of Production and non production databases. Utilize industry standard tools, cloud service provider native portals and features, and/or other third party client approved tools necessary to provide operations, maintenance, and migration support services. Ability to write database queries for MSSQL, Oracle,

Develop new Drupal modules and maintain existing modules. Assist in development related to Drupal theming and templating. Support the administration of a multi site, Acquia hosted back end. Assist in migrating static sites into Drupal. Identify new methods and technologies to expand Drupal's capabilities. Author and update documentation. Participate in product development

Setting up new projects and amendments in Changepoint PSA Updating and maintaining professional services backlogs Validating project setup, including billing schedules in Softrax Initiating client billings Processing of change orders Performing project audits to ensure timely revenue recognition Administration of the non bill process Updating of knowledge items in Changep

Drives to property locations, getting in and out of vehicle. Physically walks around property and examines all buildings to determine required property characteristics on various residential properties. Verifies residential/agricultural property location by associating information from the applicable field document with the map. Measures and inspects exterior of residenti

Learn software products with the goal of beginning to provide professional services such as consultation, software readiness, and education to clients on Tyler software products. Assist with designing and conducting knowledge transfer sessions on site or through webinars. Educate users on fundamental software functionality essential to the solution as well as on data entr

Position can be done from anywhere in the U.S. - completely remote!