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An Iron Bow Contracts Administrator negotiates and administers assigned contracts, subcontracts and required changes thereto, ensuring compliance with corporate standards and prime contract requirements. Responsible for preparing, examining, analyzing, negotiating, and revising contracts and subcontracts that involve the purchase or sale of goods or services such as equip
Posted Today
We're looking for a Customer Success Specialist who will play a key role in understanding customers desired business outcomes and work to drive customer success through the lifecycle of the solution. An Iron Bow Customer Success Specialist is responsible for collaborating with customers to identify their desired business outcomes and work throughout a product's lifecycle
Posted Today
Responsible for review, validation and data entry of supplier invoices into accounts payable system Research and resolve invoice price variances which may result during three way match process Research and resolve supplier inquiries including (but not limited to), invoice amount discrepancies, payment terms and invoice status Maintain supplier files and accounts payable r
Posted 1 day ago
Responsible for review, validation and data entry of supplier invoices into accounts payable system Research and resolve invoice price variances which may result during three way match process Research and resolve supplier inquiries including (but not limited to), invoice amount discrepancies, payment terms and invoice status Maintain supplier files and accounts payable r
Posted 2 days ago
Proactively maintaining DRSN and associated sub systems for continuous operations within the HQ 5 th AF, and remote locations within Japan. Execute the maintenance and monitoring activities, switch operation and administration; scheduled and unscheduled maintenance, fault isolation, and service restoration. Conduct COMSEC responsibilities; operation and maintenance of ass
Posted 2 days ago
Designing, configuring, testing, and implementing Voice and Collaboration solutions supporting Federal, Civilian and Commercial customers. Performs network and collaboration application assessments and participates in the installation and configuration of new networks and upgrading of existing networks. Works with network service providers of both commercial entities (ex.
Posted 5 days ago
Provide outstanding customer service and education regarding benefit utilization and limitations. Assist in the need for managed care initiatives. Appropriate documentation of all client interactions according to established procedures. Demonstrate best practices and learned skills in order to assist the team with improved quality, productivity and performance metrics. Le
Posted 5 days ago
Excellent verbal and written communication skills, phone etiquette, people skills, customer focused and service oriented, attentive to details, able to multi task, and adjust focus when higher priority support requests arrive Track all work using a ticketing system Consistently have a "customer first" voice when communicating with the customers telephonically, through the
Posted 6 days ago
Candidate must have the ability to develop and execute on a profitable business plan. Account penetration to develop solid business relationships within the various decision makers and influencers (elected officials, city managers, CIOs, CISOs, etc.) at all levels at each target account you will be assigned. Understand each target customer's business model, map their orga
Posted 6 days ago
Primarily responsible for end to end IT infrastructure support Provide comprehensive and timely resolution of all end user technical issues Break/fix software & hardware support such as OEM certified warranty repairs Provide smart hands support for networks, servers and VoIP technologies Perform IT asset disposal and maintain accurate asset inventory Support end users rem
Posted 6 days ago
Primarily responsible for end to end IT infrastructure support Provide comprehensive and timely resolution of all end user technical issues Break/fix software & hardware support such as OEM certified warranty repairs Provide smart hands support for networks, servers and VoIP technologies Perform IT asset disposal and maintain accurate asset inventory Support end users rem
Posted 6 days ago
Check help desk database for entries on server and server resource issues; prioritize and respond to help desk tickets as appropriate. Configuration and deployment of new client hardware and software applications Ensures daily, weekly, monthly checks are completed and internal operating procedures are followed. Perform file system configuration and management; define and
Posted 6 days ago
Designing, configuring, testing, and implementing Voice and Collaboration solutions supporting Federal, Civilian and Commercial customers. Performs network and collaboration application assessments and participates in the installation and configuration of new networks and upgrading of existing networks. Works with network service providers of both commercial entities (ex.
Posted 6 days ago
Iron Bow Technologies is currently looking for a Call Center Analyst 2 to support Prince William County (PWC) Department of Information Technology (DoIT) centers. Prince William County's estimated population is approximately 480,000. PWC is the second largest county in the Commonwealth of Virginia, supporting a staff of 6000+ and 480,000 residents. DoIT is transitioning t
Posted 7 days ago
Primarily responsible for end to end IT infrastructure support Provide comprehensive and timely resolution of all end user issues Break/fix software & hardware support such as OEM certified warranty repairs Responsible for system updates, ticketing and asset management Provide smart hands support for networks, servers and VoIP technologies Handle IT asset disposal and mai
Posted 7 days ago
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