Serves as an initial point of contact on banking inquiries and concerns. Provides support for existing and prospective clients via inbound telephone calls and live chat. Resolves concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions. Identifies cross sell opportunities and makes referrals as appr

Serves as an initial point of contact on banking inquiries and concerns. Provides support for existing and prospective clients via inbound telephone calls and live chat. Resolves concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions. Identifies cross sell opportunities and makes referrals as appr

Serves as an initial point of contact on banking inquiries and concerns. Provides support for existing and prospective clients via inbound telephone calls and live chat. Resolves concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions. Identifies cross sell opportunities and makes referrals as appr

Accounting Analyzes data for the evaluation of financial statements and accounts. Leads the research and resolution of accounting issues, questions, and standards. Assists in identification and resolution of exceptions. Addresses errors, discrepancies, and variances encountered in different applications. Maintains and enters information into the general ledger. Performs m

The essential functions of the job include, but are not necessarily limited to, the following Proactively engaging customers in conversation about their financial needs Opening deposit accounts and ancillary banking products Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team mem

The essential functions of the job include, but are not necessarily limited to, the following Proactively engaging customers in conversation about their financial needs Opening deposit accounts and ancillary banking products Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team mem

Disaster Planning Designs and implements an enterprise wide IT disaster recovery program, including policy development and enforcement, methodologies, and sourcing strategies. Creates maturity models, metrics, and scorecards to evaluate the operational efficiency of the program. Plan Review Reviews existing IT plans and processes extensively. Establishes, assesses, and co

Disaster Planning Designs and implements an enterprise wide IT disaster recovery program, including policy development and enforcement, methodologies, and sourcing strategies. Creates maturity models, metrics, and scorecards to evaluate the operational efficiency of the program. Plan Review Reviews existing IT plans and processes extensively. Establishes, assesses, and co

Risk Oversight & Monitoring Leads the design and implementation of process evaluation methods, and the development of expert solutions to identify and assess cybersecurity risks. Provides leadership, consultation, and support for cybersecurity risk management. May involve creation, evaluation, and execution of targeted risk assessments to evaluate risk conditions. Collabo

Data Analysis Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. Identifying Requirements Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes, and assists in

Risk Identification and Monitoring Leads the design and implementation of process evaluation methods, and the development of expert solutions to address identified risks. Works closely with management to ensure risk strategies are effective and compliant. May involve creation, evaluation, and execution of targeted risk assessments to evaluate risk conditions. Maintains a

Program Management Develops, implements, and evaluates all aspects of assigned programs including sub projects and related initiatives. Manages planning, schedule, resources, and risk. Ensures quality and compliance, implementing corrective action where necessary, to ensure cohesion between individual projects and the overall program. Communicates key performance indicato

Program Management Develops, implements, and evaluates all aspects of assigned programs including sub projects and related initiatives. Manages planning, schedule, resources, and risk. Ensures quality and compliance, implementing corrective action where necessary, to ensure cohesion between individual projects and the overall program. Communicates key performance indicato

The Director, Underwriting CEF (Capital Equipment Finance) is responsible for the underwriting, closing and portfolio management activities related to Capital Equipment Finance ("CEF") Underwriting. Actively engaged in initial transaction screening process, ongoing overall portfolio performance and credit related projects. Strategically reviews and analyzes processes to o

The Director, Underwriting CEF (Capital Equipment Finance) is responsible for the underwriting, closing and portfolio management activities related to Capital Equipment Finance ("CEF") Underwriting. Actively engaged in initial transaction screening process, ongoing overall portfolio performance and credit related projects. Strategically reviews and analyzes processes to o