**WE ARE ACCEPTING APPLICATIONS FOR THIS POSITION FROM ALL APPLICANTS REGARDLESS OF WORK STUDY AWARD**
Information Technologies
is seeking applicants to provide assistance on a wide variety of software to
students, faculty, and staff in the Computer Lab environments, which may
include Windows and Macintosh operating systems. Candidates will demonstrate
excellent customer service skills and interest in teaching, communicating, and
furthering understanding of student computer users. Designs and presents to student's
instructional modules pertaining to a variety of Lab software.
Provides basic troubleshooting of computer
hardware, software, and projectors. Participates in computer imaging and
updates, and triages issues in our ticket tracking system, Help.UNM. Must
demonstrate ability to work independently, to organize time efficiently, and to
communicate professionally with faculty, staff and students. Takes initiative
to solve many of the computing problems that occur on a daily basis in the
labs, training centers, lecterns and computer classrooms. Participates in
additional projects which may include website maintenance and content creation,
administrative tasks, print client maintenance, or deployment of new computer
environments, depending on skill set.
Minimum qualifications not found for this position (0043)
Equivalencies not found for this position
Preferred skills:
1) Experience as Scon II.
2) Experience with knowledge
engineering and FastInfo, Active Directory, Operating System imaging in Windows
using SCCM and in Macintosh using Jamf, and ability to use IT problem reporting
system - Help.UNM
Skills required for the job | Skills you will learn on the job | |
---|---|---|
Collaboration | No | No |
Communication | No | No |
Critical Thinking | No | No |
Professionalism | No | No |
Research & Assessment | No | No |