Claim Team Manager - Property Field Inspection
New Orleans, LA 
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Posted 11 days ago
Job Description

Claim Team Manager - Property Field Inspection

US-LA-New Orleans

Job ID: 2024-36769
Type: Regular Full Time
# of Openings: 1
Category: Claims and Investigation
New Orleans, LA

Overview

Build your career at one of the top companies for professional growth in the U.S.! Khakis optional...

At State Farm we invest in our employees by providing a competitive Total Rewards package:

Starting Salary is $100,500.00 - $147,675.00 annually.Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

You are also eligible for:

  • An annual bonus based on individual and enterprise performance
  • Annual merit increases
  • 401(k) contribution
  • Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what's important to you!
  • Industry leading Tuition Assistance Programs
  • Wellnessand mental health programs
  • Discounts from hundreds of retailers through our Perks at Work program

And more!

This position is located in Metro NO/Metairie, Gonzales, LA and responsible for leading a team who services these zip codes:

70091 70002 70031 70032 70052 70062 70067 70070 70086 70125 70346 70449 70734 70763 70036 70056 70122 70131 70774 70085 70130 70039 70051 70058 70084 70116 70128 70129 70737 70001 70037 70043 70047 70053 70068 70071 70080 70083 70112 70124 70127 70725 70049 70113 70117 70121 70341 70006 70041 70072 70076 70082 70090 70092 70094 70114 70115 70118 70119 70126 70723 70743 70778 70003 70005 70040 70057 70065 70075 70079 70087 70123

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates.

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!



Responsibilities

Do you enjoy helping others? Can you see yourself being the face of State Farm helping our customers in their time of need?

This position is for a Fire Team Manager, overseeing Claim Specialists who handle one or a combination of the following: accidental and weather-related homeowners, commercial, and large loss claims.

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

  • First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
  • Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
  • Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
  • Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
  • Promoting development of employees within an inclusive environment

There may be a need to use a vehicle provided by the company for transportation to and from physical inspections and/or mileage will be reimbursed.

Proximity - You will be assigned a specific territory and will be required to live within that territory/state.



Qualifications

  • Prior leadership experience
  • Effective written and verbal communication skills
  • Demonstrated leadership behaviors:
    • Promote and maintain a relentless focus on the customer when making decisions
    • Candidly assess our environment and tackle challenges head-on
    • Inspire and energize people to understand and achieve common goals
  • Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
  • Experience with Xactimate, XactContents
  • A valid driver's license is required

Claims operations and/or call center experience preferred.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s).

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PI240044775

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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