* Consistently demonstrates superior customer service skills by displaying service behaviors.

* Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.

* Develops a thorough knowledge and understanding of the basic job skills requirements and overall demands of the operation.

* Assist with daily tasks as assigned.

* Provides prompt and courteous service to all guests.

* Handles special projects for management as requested.

* Actively participates in process improvement project required for completion of internship.

Qualifications:

* Must be a college student working towards a degree in a Finance, Business, Marketing or Hospitality-related field.

* Must have basic computer skills Excellent customer service skills.

* Must be able to work in high volume/high demand environment.

* Must possess good communication and interpersonal skills.

• Conducts assigned game according to procedure.
• Cooperates with other Dealers when assigned to the same game (Craps).
• Controls pace of the game.
• Informs the Supervisor Casino Games of any request or unusual play.
• Issues to customers the proper amount of gaming chips after completion of the credit authorization procedures.
• Must be able to stand for extended periods of time.
• Bending mobility required.
• Must be able to speak fluently and understand English.
• Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
• Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
• Creates an atmosphere of luck and celebrates guest's wins.
• Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
• Anticipates needs and provides fast, flawless service.
• Checks for satisfaction and effectively resolves service breakdowns when they exist.
• Promotes Total Rewards programs and card membership.
• Provides a warm farewell and thanks guests for visiting.

Other duties as assigned.