Remote Lead Searcher
Tampa, FL 
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Posted 19 days ago
Job Description
Company SummaryJoin a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for six consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Job Summary

Essential Functions

  • Lead responsibilities include coordinating the work and activities of others: resolving escalated issues, measuring and monitoring capacity, and coordinating workflow, assigning tasks, and providing training. May provide input to hiring decisions and performance management process and process efficiency improvements
  • Conducts title research to compile search packages
  • Investigates and interprets tax records in order to determine tax liability
  • Compiles and reports information to management


Knowledge and Skills/Technology Used

  • Strong MS skill set
  • Excellent verbal and written communication skills
  • Strong knowledge of company terminology, search department procedures and tools.
  • People/leadership/interpersonal skills
  • Complex problem solving skills
  • Ability to work well under pressure and remain flexible to changing schedules and demands
  • Solid administrative skills


Typical Education

  • High School diploma or equivalent


Typical Range of Experience

  • 5+ years related experience
  • Demonstrated leadership skills

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
5+ years
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