It's About People. Our Company.
And Our Work.

Who We Are

With more than 5.1 million customers, U.S. Cellular® is one of the nation’s largest wireless service carriers. We suppose those stats are impressive enough. But you really want to know about us, right? What we do. How we do it. And why. So, here’s who we are.
 

No Ordinary Wireless Provider

At U.S. Cellular®, our core values aren't just talked about, they're lived. Daily. From the boardroom to the network tower. Because all of us represent our brand. And our brand - and all that it stands for - matters. It's personal to each of us. In all the best ways.
 

A Culture of Energy, Diversity and Continuous Improvement

U.S. Cellular has cultivated a setting where support, inclusivity, empowerment and respect converge to create a whole greater than the sum of its parts, and a philosophy that emphasizes the need to continually advance, improve and succeed.
 

The Potential of Relationships, Technology and Innovation

This is the spirit of “what if” that crosses boundaries and pushes ahead—because we’re not afraid to meet new people, try new things, and boldly explore tomorrow. This is the promise of U.S. Cellular.
 

Poised to Win with Vision, Commitment, and Confidence

For those who relish the underdog label—who enjoy it because of opportunities more open and vast than those of the rigid perimeters holding back larger players—we’re going to create a new horizon.
 

The Dynamic Organization

Integrity. Trust. Respect. Across our enterprise, those are the keys to open, honest communication. We build lasting relationships with customers and one another. We take pride in every success. And we enjoy the rewards of doing the right thing for customers. Around here, it’s called recognizing a win well earned.
 

Our Leaders

Fire up your passion. Grow, as a person and a professional. Make the most of the strong training and development resources we offer. And take your performance to world-class levels. Those are the messages our leaders express to every associate—and the reasons why we continue to thrive as an organization.
 

Vision and Mission

To a person, we’re proud and passionate about providing the world's best customer experience. This is our vision. The goal that drives continual improvement, and helps us achieve our mission to achieve superior results. And our associates are motivated by the principles of our Dynamic Organization.


 
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8410 W. Bryn Mawr Avenue | Suite 700 | Chicago, IL 60631-3486 | (888) 944-9400

The Success of One Is the Success of All.

Life at U.S. Cellular®

At U.S. Cellular, we enjoy an energetic, optimistic culture where collaboration, diversity, respect, and empowerment are guideposts for work and life. And where associates choose to do challenging, compelling work that creates opportunities for better customer experiences and higher levels of satisfaction, innovation and competitiveness in an ever-evolving industry. We hope you’ll decide to experience it for yourself as part of our Dynamic Organization.
 

Community Involvement

Building Better Communities—it’s not only what we do, it’s who we are. We invest in the neighborhoods where we do business and we show how much we care by donating countless hours of our time, talent, and energy to local organizations, groups, and causes that we are passionate about.
 

Benefits and Beyond

U.S. Cellular® offers a compensation package that is comprehensive and customizable: Benefits and Beyond. Concerned about your physical health, finances, and future? So are we. And you can see this commitment in all that we provide. U.S. Cellular extends all benefits to same- and opposite-sex spouses/domestic partners, as well as eligible children of domestic partners and dependents.
 

Training and Development

We live in an era of rapid change and complexity. But the team at U.S. Cellular takes the time to care about you—and your success. We’ve made an exceptional commitment to training and development. That means you’ll receive learning and performance tools, foundational programs, onboarding courses and other resources. Plus, you’ll get training that’s unique to your individual role. And throughout your U.S. Cellular career, you’ll use the Learning Management System (LMS). It includes online courses for professional and personal development and tracks much of your training history.
 

Diversity & Inclusion

We see you. We hear you. Diversity is a core value of our Dynamic Organization. At U.S. Cellular, we each bring our diverse cultures, backgrounds and talents together for a common purpose: To provide the world’s best customer experience. Inclusion is how we D.O. Our potential as a Dynamic Organization depends on the combined passion and efforts of everyone who works here. It demands that we find, keep, and nurture a diverse mix of associates wholly committed to a culture of inclusion.

 
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8410 W. Bryn Mawr Avenue | Suite 700 | Chicago, IL 60631-3486 | (888) 944-9400

U.S. Cellular Internship Program

Need-to-Know Info About the U.S. Cellular® Internship Program:


  • 10 weeks, full time: June to August

  • Competitive pay based on level of education

  • Experiential learning from project-driven work

  • Opportunities to build better communities through outreach programs

  • Networking with senior executives, business professionals and other interns

  • A say in your development plan and peers that will fill your journey with learning and fun
 
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8410 W. Bryn Mawr Avenue | Suite 700 | Chicago, IL 60631-3486 | (888) 944-9400

Hiring Process

A Step-By-Step Guide

 
  1. Application confirmation

  2. We may reach out for more info

  3. You might be contacted for an interview

  4. You may be interviewed by phone, video or in person

  5. An online assessment may be conducted for some roles

  6. A job offer may be presented

  7. Background check/drug screen
 
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8410 W. Bryn Mawr Avenue | Suite 700 | Chicago, IL 60631-3486 | (888) 944-9400