This is a part time Dispatcher position scheduled for Saturday and Sunday from 6AM 4 30PM Coordinates product, vehicle, and driver availability to dispatch company owned trucks to ensure timely delivery of products to customers and third parties. Day to Day Role Follow and commit to meet Key Performance Indicators (KPI's) for safety, quality, efficiency, and service requi

Responsibilities for this position include but are not limited to the following. Respond to all customer communication in a timely, friendly, and thorough manner. Drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their customer needs. Develop good working relationships with customers Ad hoc meetings with custome

About the Role As a representative of our Customer Service team, you will interact with our customers to troubleshoot and solve basic technical issues and provide information about Brivo's products and services. This is a US based fully remote position. The hours for this position will be 11 30AM 8 00PM. In this customer centric role, you will also be responsible for Serv

The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go getter attitude, great communication skills, and cross team collaboration. If you're able to think quickly on your feet, love to solve operationa

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling

Ensure that all passenger inquiries and complaints are handled accurately and professionally. Follow up on behalf of the GM that all complaints are properly reported and investigated, with appropriate action taken to prevent a recurrence. Handle any escalated customer issues or complaints. Work closely with the Lost and Found Coordinator to handle the administration and r

Assist the laboratory operations and ensure customer success in a key role in the sample flow process within the Customer Success Department. Sample Receiving/Login Associates engage in a variety of client centered tasks such as receiving and logging in client samples, greeting clients, addressing and routing client questions and concerns, assisting in the creation of rep

Responding to client (end user) questions/inquiries via telephone, email, and (in the future) chat in a complete, accurate, and timely manner in accordance with service level standards (SLAs) Troubleshooting client issues and resolving or escalating appropriately Managing occasionally unhappy client interactions and de escalating emotionally charged situations when necess

Job Title Department Customer Service Associate Customer Service Center Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Mid Atlantic Work Hours per Week 22.5 Requirements Hi

Receives inbound calls to resolve routine and escalated customer service issues. Provides support and assistance as a resource to new hires and peers. Provides coaching and supports the development and acquisition of job specific skills. Assists with on boarding, training, and quality assurance. Responsibilities 1. Receives inbound customer service calls, assesses root ca

Provides aircraft on ground (AOG) coverage. Process customer requests for assignment to applicable subject matter experts. Coordinate with Production Control for AOG parts orders. Monitor phone lines and direct customer inquiries to the appropriate teams/departments. Manage, maintain, and prioritize help desk cases effectively to assign second level issues to the proper s

The Freedom Federal Credit Union Difference Freedom Federal Credit Union believes that a great member experience begins with a great employee experience. We value our employees not just for their talent, but also for the difference they make to our members and the Baltimore and Harford County communities we serve. We strive to help our employees live up to their fullest p

What you will do Johnson Controls has an exciting opportunity for a Parts Customer Service Specialist based in Baltimore, MD. You will be responsible for providing part identification, price quotations, product selection assistance, and order processing assistance to key stakeholders and internal/external customers. You'll also have the opportunity to help resolve complex

Come join our team! We currently have an exciting possible Temp to Perm opportunity in Hunt Valley, MD for a Customer Service Coordinator Maintaining and developing customer relations within the Machinery Division by coordinating with internal departments and by building customer relationships to ensure positive customer interactions. Must be skilled in Word/Excel spreads

The Call Center Representative is a vital member of our Customer Care team, responsible for taking incoming phone inquiries and providing assistance to shareholders in a timely, efficient, and professional manner. In this role, you will be interacting on the phone 100 % of the time with shareowners, their representatives, and the investment community supporting activities