Promptly informs supervisor of potential problems or customer concerns. Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Strong focus on providing good customer service. Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. Oversees workflow and job b

ATI's Customer Service Representative will report to our Production and Service Manager. This is a multi faceted position with overall responsibility for a wide range of customer service, inside sales, order processing, service scheduling and administrative support duties in a dynamic, fast paced environment. This is a three to six month contract position. Responsibilitie

Hamilton Associates, a diverse, growth oriented, Lean driven, ISO Certified manufacturing company is currently seeking a Customer Service Representative to join our team. For additional information about our Company and each of our divisions and our product lines, please visit our websites at www.hamiltonassoc.com, www.elscoguides.com, www.atitest.com, and www.dirtkiller.

The Response Coordinator is responsible for general and emergency assistance to a worldwide client base utilizing the operations protocols and other client focused procedures. Shift work is required, to include regular exposure to nights, weekends (differential is paid for shift hours) and holidays. Essential Duties/Responsibilities Serves as a team member in the 24/7 Res

The Customer Service Associate will assist our walk in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Her

Assist the laboratory operations and ensure customer success in a key role in the sample flow process within the Customer Success Department. Sample Receiving/Login Associates engage in a variety of client centered tasks such as receiving and logging in client samples, greeting clients, addressing and routing client questions and concerns, assisting in the creation of rep

Handle incoming calls and ascertain if the call is of a customer service or technical nature. Open call and trouble tickets in our ticketing system database for all incoming inquiries. Process and/or forward technical problems to field technicians or on call engineers as appropriate for resolution. Track open trouble tickets to resolution. Interface with Operations Center

Responding to client (end user) questions/inquiries via telephone, email, and (in the future) chat in a complete, accurate, and timely manner in accordance with service level standards (SLAs) Troubleshooting client issues and resolving or escalating appropriately Managing occasionally unhappy client interactions and de escalating emotionally charged situations when necess

Relationship Support Representative I Job Location US MD Crofton Type Full Time Overview Provide documentation, reporting and administrative support for Vehicle Lease Division, to management, vehicle leasing sales and operations teams and superior customer service to our vehicle fleet customers and vendors. Responsibilities Essential Functions Identifies support documents

At The Apothecarium and TerrAscend, we are on a mission to shape the future of the cannabis industry by creating leading marijuana based therapies for patients and developing premium products for legalized adult recreational use. We are one of the largest and fastest growing multi state, vertically integrated cannabis operators in North America. We're on a roll and are ju

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influenc

Are you looking for a change of pace in your work environment, where you can be a part of something bigger while living a work life balance? We have an outstanding opportunity to work remotely at Staffmark and our partner company. Plug into the growing team that thrives on success together as a Student Service Advisor in Abingdon, MD and make a difference in the lives of

The Freedom Federal Credit Union Sr. Member Solutions Representative assist and coordinate the collections operation by performing a variety of investigative and other duties relating to the collection and maintenance of delinquent accounts, to include all legal, bankrupt, and charged off accounts. Inform management of activities and problems; assist in training, research

Central Station Monitor 1st Shift Job Locations US MD Bethesda Requisition ID 2024 12991 Category Customer Service/Support Overview D atawatch Systems Inc. has an immediate career opportunity for a Central Station Monitor. This high volume, in and out bound call center position provides support for alarm monitoring and access control calls received within the Central Moni

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling